FAQ

Can I pay online?

Yes through Paypal or Credit/Debit Card (You do not need a paypal account to pay with a credit card – choose guest). We also accept Wire Transfers and cash deposit in bank.

Do you offer refunds?

Each item has its own refund terms. However in general, classroom courses can be refunded if you decide to drop from the first day. Online exams can be refunded if you did not take them. Please contact us to ask about our refund policy for the item of your choice.

How long does it take to receive an exam I purchased?

Usually it takes us 2-3 hours to deliver to you online courses and / or tests purchased during a work day. However please allow up to 24 hours if purchased after working hours or over weekends or holidays. If you do not receive your exam within 24 hours please contact us by email or phone.

Who can take the CySEC course?

Anyone can take the CySEC exam preparation course. However, we advise that you have basic financial knowledge or experience.

Does the CySEC mock exam contain questions from the real exam?

The mock exam contains similar but not same questions from the real exam. Also, the mock exam simulates a real examination environment which will help you assess your abilities in real time.

Do you offer in-house training?

Yes. Please contact us.

Do you provide certificates or proof of training?

Yes. Online courses require that you pass an online exam in order to receive proof of training. Many of our courses certificates can be used as a proof of training for CPT/CPD depending on the subject of the course.

Are your training courses accredited by regulators, firms and other institutions?

Our training is done by highly qualified individuals who hold university degrees, advanced CySEC certificates, and who have years of teaching experience and knowledge in the industry. All our CPT/CPD courses are designed and implemented to comply with CySEC’s training requirements.

How can I check the authenticity of your certificates?

If you are a regulators or an employer you can verify our certificates which were issued after 1.7.2017 by clicking here.

Phone: +357 25025080
Fax: info@fxachieve.com
Corner Anexartesias & Kyriakou Matsi Limassol
Cyprus, Limassol 3040